Celebrating 20 years of excellence

Achievements & Milestones

Achievements & Milestones Our journey reflects steady growth, trusted partnerships, and a continued commitment to supporting travellers and businesses across Nigeria and beyond.

Our Achievements

Key Milestones in our Journey

Nationwide Coverage

Operating 9 offices across Lagos, Abuja, Port Harcourt, and Kano.

150+ Destinations

Global coverage across key travel markets.

100+ Industry Awards

Recognition for service excellence and innovation.

2M+

Happy travellers served

100M+

Bookings processed

200+

Partner airlines

20K+

Corporate clients Supported

Our journey

20 Years of Travel Excellence

From our early beginnings to becoming one of Nigeria’s leading travel consolidators, Finchglow Travels’ growth has been shaped by strategic expansion, industry collaboration, and the trust of our clients.

plane

The Beginning

2006

Founded with a clear vision to improve travel services in Nigeria through professionalism and innovation.

  • Opened first office in Lagos.

  • Established partnerships with leading airlines.

  • Supported initial corporate clients.

Expanding Horizons

2008

Strengthened our market presence and operational capacity.

  • Expanded service offerings.

  • Reached key booking milestones.

  • Launched structured corporate travel services.

Industry Leadership

2012

Recognized for service quality and operational excellence.

  • Received industry recognition as Nigeria’s leading travel consolidator.

  • Expanded airline partnerships.

  • Introduced enhanced booking solutions.

Digital Transformation

2015

Invested in technology to improve efficiency and client experience.

  • Rolled out digital booking platforms.

  • Enhanced customer support systems.

  • Improved service turnaround and satisfaction.

National Coverage

2018

Achieved wider geographic reach across Nigeria.

  • Expanded to multiple major cities.

  • Strengthened corporate and trade partnerships.

  • Increased booking volumes nationwide.

Resilience & Innovation

2020

Maintained service continuity through global disruption.

  • Introduced flexible booking solutions.

  • Expanded remote and virtual support.

  • Supported essential travel and repatriation efforts.

Sustainability Focus

2023

Strengthened commitment to responsible travel and operations.

  • Adopted sustainability-focused initiatives.

  • Partnered with environmentally conscious suppliers.

  • Achieved recognized management certifications.

20 Years of Excellence

2026

Marking nearly two decades of consistent growth and service delivery.

  • Over 2 million travellers served.

  • 200+ airline partnerships.

  • Strong client and partner trust across sectors.

Certifications

Our operations are guided by recognised industry standards and compliance frameworks.

ISO 14001

Environmental Management System certification

ISO 9001:2008

Quality Management System certification

IATA Tier 1 Accreditation

Highest level of International Air Transport Association certification

IATA Membership

Recognised member of the International Air Transport Association

Awards & Recognition

Honoured for Excellence

Our work has been recognised by industry bodies and organisations for leadership, innovation, service quality, and sustainability.

2024

TAAG Trade Partner of the Year Award

2023

United Airlines Platinum Award

2021

British Airways Highest Selling Agent

2017

Delta Diamond award for Outstanding Sales Performance from January - March

2013

Airfrance KLM Swaga Competition Award as having the 3rd Highest Revenue Growth in 2013 IATA year

2012

South African Airways Platinum Recognition Award

2023

Delta Airline Award for Excellence

2022

Africa World Airlines (AWA) 4th Highest Selling Travel Agent

2018

Virgin Atlantic Platinum Achievement Award in Recognition of Outstanding Performance

2017

Air Peace Certificate of Recognition

2013

South African Airways Platinum Award

Amadeus Excellence in Service Awards

2023/2024

Qatar Airways Platinum Contributor Award

2022

Delta Airlines 15 years Award for Excellence Platinum Agent

2018

Delta Airline Award for Excellence

2015

Delta Airline Award for Excellence

2013

Delta Airlines Award for Excellence

Etihad Airways Certificate of Recognition

2023

British Airways Top Agent

2022

Rwanda Air Award for Support and Outstanding Performance

2019

British Airways top Agent

2015

South African Airways Platinum Award

2013

British Airways Certificate of Recognition